Retail System is Datagate application dedicated to store operations. It covers everything that happens from the moment the customer enters the store until the end of the working day: sale, collection, return, exchange, loyalty, cash management, pricing, labeling and store management.
The application is built on the Datagate platform and inherits all the platform's capabilities: role-based security, dashboard, reports, background tasks, API integration.
Retail System includes two fundamentally different selling modules, each optimized for a specific type of store:
Intended for stores where the sales process involves direct interaction with the customer: shoe, clothing, jewelry, medical devices, household appliances stores. This is where the complexity of the process matters — advice, presentation of variants, checking stock in other stores, applying personalized discounts.
RS Mall is an online application — it accesses resources in real-time from the server.
Intended for stores with high volume and high transaction speed: supermarkets, grocery stores, convenience stores. This is where speed and automation matter — continuous scanning, pre-calculated discounts, fast cashout.
RS Supermarket is a desktop application with a local database — it works offline, without depending on the server connection. The input is via touch screen, without a keyboard. Integrates specific peripherals: table scanner, scale, customer display, price checker, SGR.
| RS Mall | RS Supermarket | |
|---|---|---|
| Application Type | Online (browser) | Desktop (local database) |
| Offline operation | No | Yes |
| Input | Keyboard + mouse + Touch screen | Touch screen |
| Loyalty | Extended (customer card, gift card, campaigns) | Limited |
| Peripherals | Scanner, POS | Scanner, POS, Table Scanner, Scale, Customer Display |
| Discounts | Defined and Interactive Policies — the agent decides with predefined restrictions | Pre-calculated — does not change |
| Optimized for | Counseling, complexity | Speed, automatism |
In addition to selling, the Retail System includes:
Pricing management — price management (current, initial/RRP, last 30 days), discounts (at checkout, manually, on card, volume, in waves, at payment method), labeling and 1+1 promotions.
Cash management — cash operations: cash fund, payment/collection arrangements, safe deposit box, bank deposit. Everything registered on the tax office.
Store management — receipt of goods, stock, employees (performance, security), cash management throughout the store.
Loyalty — vouchers (payment or discount code), customer card with points and discount thresholds, gift card. It includes omnichannel policies: online sale with in-store pickup, in-store return for online merchandise, reservation with delivery from another store.
Commercial policies (prices, discounts, promotions, loyalty) are managed from Retail System. RS can be the integrated mode in Business Essentials — when the customer has both distribution and retail operations, the two coexist on the same platform Datagate.